Transmitting your vision in a way your audience grasps

Maximum Insight, Minimum Time

You need user insights, and you need them yesterday.

Comprehensive Research for Deep Strategy

You need deep insights to optimize your product, but can’t spend months in research.

OUR Services

We are here to handle the complex research for you and deliver high-quality, no-fluff, actionable user insights.

You get back the excitement of creating a product that truly resonates with your audience.

In-depth user research designed to provide detailed insights for strategic decision-making.

Ideal for teams looking to uncover hidden patterns, improve product-market fit, and plan long-term UX improvements.

Focused, fast research that delivers critical insights quickly.

Perfect for teams that need UX feedback fast without sacrificing quality. Designed to help you iterate faster and avoid user experience pitfalls.

Deep strategy, long-term decision-making
4-5 weeks
Bespoke research plan
Customised mixed methods approach

In-depth analysis

Full report (video snippets and personas)

+ follow-up consultation

Available in 1 week (add-on)
£4,500 (+ £1,000 for recruitment)
Quick, actionable insights with 1:1 user interviews
2 weeks
Moderated user testing

Heuristic analysis

Recommendations report

+ follow-up consultation

Included with access to your users
£150 per user
Focus
Timeline
Includes
Recruitment
Price
Focus
Includes
Timeline
Recruitment
Price
*Minimum 5 user interviews - "five user testers will uncover 85% of usability problems"

Goal: Align company value with customers' needs

ShiftSpark

---- Value revision from the chaos to escape the mediocre

Drive value creation for your startup with our original ShiftSpark service. Through user research, workshops, and strategic theoretical analysis, we uncover messaging, language, subconscious beliefs, narratives, metaphors and more that will allow your audience to align with your vision.

Our team will work closely with you to tune into those nuanced themes. To find je ne see quoi that is elusive to all available AI tools and guidebooks.

How we do it:

Shift spark process
Shift spark process

1

Ux audit process
Ux audit process

Goal: Let users love your product

UX Audit

---- A health check that uncovers usability problems within your product (if any!)

Uncover underlying issues and opportunities in your digital experiences with our UX Audit.

With our work organised around our M O R E approach, we evaluate your key interactions for lovable outputs.

2. Assess available sources of information

  1. We digest them into clear customer journeys, so that points of friction can be easily identified.

4. Provide actionable short- and long-term solutions

  1. This roadmap, based on the insights gathered, will serve as a guide on the path to your unlocked potential.

3. Collect comprehensive data and user feedback

  1. Building on the existing knowledge, we execute the planned experiments, gathering tons of user insights.

How we do it:

1. Sit down with the main stakeholders

  1. We need a clear understanding of the situation, to propose a tailored research plan.

2

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